Terms of Service

1. Service provider and contract scope

The QingBo public site is operated by 杭州清波数景科技工作室. In these terms, “QingBo”, “we”, “us”, and “our” refer to the QingBo service provider identified on the applicable purchase page, order, invoice, or separate agreement.

A product page, order form, quote, service-specific policy, or separately signed agreement may contain additional terms. If those terms conflict with these general terms, the more specific document controls for that Service and only to the extent of the conflict.

2. Eligibility and accounts

You must have the legal capacity required in your place of residence to use the Services. If you are under 18, you may use the Services only with the consent and direct supervision of a parent or legal guardian. A Service may set a higher age requirement where required by law or appropriate to the product.

You must provide accurate and complete registration and billing information, protect your credentials, and promptly notify us of suspected unauthorised access. You are responsible for activity carried out through your account unless applicable law provides otherwise.

3. Access to the Services

Subject to these terms and applicable product limits, we grant you a limited, non-exclusive, non-transferable, and revocable right to access and use the Services for lawful purposes.

Descriptions of unreleased products, previews, roadmaps, or planned features are informational only. They are not a promise that a product or feature will be released on a particular date or in a particular form.

4. Acceptable use

You must comply with applicable laws, these terms, product documentation, technical limits, and any usage or safety policy presented with a Service.

• Do not use the Services to create, distribute, or facilitate unlawful, harmful, fraudulent, deceptive, infringing, or abusive content or conduct.
• Do not violate privacy, personal information, intellectual property, confidential information, personality, or other rights.
• Do not bypass access controls, safety measures, rate limits, metering, or payment mechanisms, and do not probe or disrupt systems without written authorisation.
• Do not misrepresent AI-generated or AI-assisted content where disclosure is required by law, platform rules, or the context of use.
• Do not use the Services to make high-impact decisions about another person without lawful authority, appropriate safeguards, and meaningful human review.

5. Inputs, outputs, and your responsibilities

You may submit prompts, data, files, instructions, or other material to a Service (“Input”) and receive model-generated or processed results (“Output”). Input and Output are collectively called “Content”. You are responsible for your Content and for how you use, publish, or distribute it.

You must have all rights, permissions, and lawful bases needed to submit Input and instruct us and applicable providers to process it. Do not submit trade secrets, regulated data, sensitive personal information, or other restricted information unless the selected Service and your agreement expressly support that use.

To the extent permitted by applicable law and relevant upstream provider terms, we do not claim ownership of your Input or Output. Output may not be unique, and another user may receive similar or identical Output. These terms do not grant rights in third-party material that may appear in Output.

6. AI limitations and human review

AI and machine-learning systems are probabilistic. Output may be inaccurate, incomplete, outdated, offensive, or unsuitable for your intended purpose. References to people, facts, products, or services may be incorrect and do not imply endorsement.

You must independently evaluate Output for accuracy, legality, safety, rights clearance, and suitability before relying on or sharing it. The Services are not a substitute for professional medical, legal, financial, accounting, employment, or other regulated advice. Do not use Output as the sole basis for decisions that may materially affect a person’s rights, safety, health, access to essential services, or legal interests.

7. Third-party models and services

Some Services, including model-routing and gateway features, may use models, infrastructure, software, or content provided by third parties. To perform your request, relevant Input and technical metadata may be transmitted to the selected provider as described in the applicable product documentation and Privacy Policy.

Third-party services may have their own availability, regional, safety, intellectual-property, and usage restrictions. We may add, replace, limit, or remove a provider or model when necessary for security, compliance, availability, quality, or commercial reasons. You remain responsible for selecting settings appropriate to your use case.

8. Fees, usage, and payment

Prices, billing units, taxes, renewal terms, and applicable limits will be shown before purchase or in the relevant order, product page, or console. Usage-based Services are billed using the metering rules shown for that Service. You are responsible for charges generated by authorised use of your account and credentials.

Unless a product-specific term, order, or mandatory law states otherwise, purchases are final after the Service or credit has been delivered or consumed. Statutory refund, cancellation, and consumer rights remain unaffected. We may suspend paid features if a payment fails or remains overdue after reasonable notice.

9. QingBo intellectual property

We and our licensors retain all rights in the Services, including software, interfaces, documentation, designs, trademarks, logos, and underlying technology, except for your Content and third-party material. These terms do not grant you a right to copy, sell, sublicense, reverse engineer, or create derivative services from protected parts of the Services except where applicable law does not allow that restriction.

If you provide feedback, you permit us to use it without restriction or payment, provided that we do not publicly identify you as its source without permission.

10. Privacy and data protection

We process personal information as described in the Privacy Policy and product-specific notices. You are responsible for providing legally required notices and obtaining legally required consent before submitting another person’s information.

Where a business customer requires data-processing, confidentiality, security, retention, or cross-border terms beyond the public Privacy Policy, those requirements must be documented in an order, data-processing agreement, or other written agreement before the relevant data is submitted.

Read the Privacy Policy

11. Availability, changes, and beta features

We work to provide secure and reliable Services, but no online or AI service is uninterrupted or error-free. We may carry out maintenance, apply rate limits, change technical requirements, or modify features to address security, law, provider changes, performance, or product development.

Preview, beta, experimental, and free features may be changed or withdrawn with limited notice and may not be suitable for production use. Any service-level commitment applies only when it is stated in a separate written agreement.

12. Content handling, suspension, and termination

We may investigate suspected violations and, where reasonably necessary, block a request, remove or restrict content, limit a feature, suspend access, or terminate an account. Reasons may include a breach of these terms, legal or regulatory obligations, security risk, harm to another person, non-payment, abuse of shared systems, or conduct that could expose the Services or others to material risk.

Where appropriate and legally permitted, we will provide notice and a reasonable opportunity to address the issue or export available data. Immediate action may be necessary when delay could cause harm, compromise security, violate law, or interfere with an investigation. You may stop using the Services and request account closure at any time, subject to outstanding payment and lawful record-retention obligations.

13. Disclaimers and liability

Nothing in these terms excludes or limits rights or liabilities that cannot lawfully be excluded or limited, including mandatory consumer rights. Subject to that rule, the Services are provided with reasonable skill and care but without a guarantee that every result will be accurate, uninterrupted, secure, or fit for every purpose.

For business and API users, neither party is liable for indirect, incidental, special, exemplary, or consequential loss, or for lost profit, revenue, business opportunity, goodwill, or data, except where that exclusion is prohibited by law. To the maximum extent permitted by law, our aggregate liability arising from a paid Service will not exceed the fees you paid for the affected Service during the 12 months before the event giving rise to the claim.

The limitations in this section do not apply to fraud, wilful misconduct, death or personal injury caused by negligence, infringement that cannot lawfully be limited, or any other liability that applicable law does not permit a party to limit.

14. Business and API users

If you use the Services for a business, you are responsible for your end users, applications, access keys, security controls, notices, consent flows, and compliance with laws that apply to your industry and deployment. You must implement reasonable safeguards against misuse and must not represent that we have reviewed, certified, or approved your application unless we have confirmed that in writing.

To the extent permitted by law, you will reimburse reasonable and documented losses arising from a third-party claim caused by your unlawful Content, your material breach of these terms, or your application’s violation of another person’s rights. This obligation does not apply to the extent the claim was caused by our breach, negligence, or wilful misconduct.

15. Governing law and disputes

These terms are governed by the laws of the People’s Republic of China, without affecting mandatory rights available to you under the law of your place of residence. If a dispute arises, please contact us first so that both parties can try to resolve it in good faith.

If the dispute cannot be resolved through negotiation, either party may bring proceedings before a court with lawful jurisdiction at the domicile of the applicable QingBo service provider, unless mandatory consumer or procedural law requires another forum.

16. Changes and general terms

We may update these terms to reflect changes in law, security, technology, providers, pricing, or the Services. If a change materially reduces your rights or increases your obligations, we will provide reasonable advance notice through the Service, account, website, or email where practicable. Changes apply prospectively from the stated effective date.

If you do not agree to updated terms, you must stop using the affected Service before the update takes effect. If a provision is unenforceable, the remaining provisions continue in effect. A failure to enforce a provision is not a waiver. You may not assign these terms without our written consent. We may transfer them as part of a reorganisation, financing, merger, acquisition, or sale of the relevant business, subject to applicable law.